W-2 Form FAQ »

Q: Where are your headquarters located and how do I contact you?

A: Our Support Center is located at 5055 W. Park Blvd., Suite 500, Plano, TX 75093. Send us your feedback and comments here.

Q: What are your hours of operation?

A: Most locations are open Sunday-Thursday, 11am – 10pm and Friday-Saturday, 11am-11pm. Please visit our Find a TXLC page for more information.

Q: Do you accept reservations?

A: Yes, we gladly accept reservations and offer call-ahead seating. Please visit our Find a TXLC page and contact your local restaurant for details.

Q: Where can I find discounts and special offers?

A: To receive special offers and promotions, Join The Club.

Q: Why did you change one of my favorite menu items?

A: We review each item on our menu carefully to ensure that we provide the best tasting, quality food to our Guests. As a result, we may change our recipes and menu from time to time.

Q: Can my gift card be used at other restaurants?

A: Texas Land & Cattle gift cards are accepted at all Texas Land & Cattle and Lone Star Steakhouse locations.

Q: How can I find the balance on my gift card?

A: To find the balance on your gift card, enter the card number located on the back of your card here.

Q: Can I return a gift card?

A: We do not offer gift card refunds, except where mandated by law.

Q: I am having trouble accessing the Guest survey from my receipt.

A: We value your feedback. Please click on the link to access our Guest survey. If you continue to experience an issue, please send us your contact information here.

Q: I am a student doing a project on Texas Land & Cattle and need to get some information.

A: Thank you for your interest in Texas Land & Cattle. Due to the volume of requests that we receive, we are sorry that we are unable to give interviews for school projects or answer specific questions which are not addressed on our website. We wish you the best with your project!

Q: Donation Requests

A: Thank you for considering Texas Land & Cattle for your organization’s charitable donation.

Our Dine & Donate program is an easy way to raise money for your charity or non-profit organization, just by dining at your local Texas Land & Cattle. During your fundraising event, we donate 15% of the Guest check back to your organization for every guest that presents your Dine & Donate flyer. Contact your local Texas Land & Cattle to set up your event.

Texas Land & Cattle does not make cash donations or sponsor events.

Q: Where can I find nutritional information?

A: At this time, we do not provide nutritional information on our website. We pride ourselves on using only the freshest and finest ingredients available and many of our items are made in-house daily.

Click here to view our local menus and Gluten-Free Menu. If you have any special dietary concerns, allergies or nutritional inquiries, please contact the management team at your local Texas Land & Cattle.

Q: Where can I find employment verification information?

A: You may access employment verification information through The Work Number: 1.800.367.5690 Company ID: 14432